Terms of Use
Effective Date: July 2026
Thank you for visiting Delujo. Please read these Terms and Conditions of Use (“Terms”) carefully before accessing or using our website, online store, or any associated digital platforms (collectively, the “Sites”). The Sites are owned, published, and maintained by Delujo.
By accessing or using the Sites, you acknowledge that you have read, understood, and agreed to be bound by these Terms and all related policy documents (including our Privacy Notice, Cookie Notice, and Breakage Warranty Terms). If you do not agree to these Terms, please do not use the Sites.
1. Intellectual Property
The entire content of the Sites—including but not limited to text, graphics, designs, logos, images, product descriptions, photography, and audiovisual elements—is the property of Delujo or our content suppliers and is protected by international copyright, trademark, and intellectual property laws. All rights are strictly reserved.
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Trademarks & Brand Assets: The Delujo name, logotype, corporate symbols, brand names, product names, and registered or unregistered trademarks (collectively, the “Marks”) are the exclusive property of Delujo. Access to the Sites does not grant you any license or right to use any Marks without our prior explicit written consent. Misuse of our Marks is strictly prohibited.
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Limited Personal License: Delujo grants you a limited, non-transferable, and revocable license to access and make personal, private use of the Sites. You may store or print extracts from the Sites solely for your own private, non-commercial informational use, provided you do not alter the material or delete any proprietary notices.
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Prohibited Scraping & Automation: Automated review, harvesting, scraping, or data collection from the Sites’ archives, product pages, or databases for storage, sharing, or commercial use is strictly forbidden. Any unauthorized use immediately terminates your limited license.
2. User Rules & Conduct
You agree to use the Sites in complete compliance with all applicable local and international laws, as well as our official policies. Specifically, you agree that you will not:
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Transmit spam, junk mail, chain letters, or any unsolicited communications.
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Impersonate Delujo, our team members, or any other individual or entity, or misrepresent your affiliation.
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Forge headers or manipulate digital identifiers to disguise the origin of any content transmitted through the Sites.
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Engage in any activity that disrupts, overburdens, or negatively affects another user’s ability to use the Sites.
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Post or transmit any material that is unlawful, abusive, defamatory, vulgar, obscene, or infringes upon the rights of others.
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Collect, track, or store personal data about other users without their explicit authorization.
Enforcement: Non-compliance with these rules may result in the immediate revocation of your access. Delujo reserves the right to take any necessary legal action or report unlawful behavior to relevant law enforcement bodies.
3. Exclusion of Warranties & Limitation of Liability
While we take great care to ensure the accuracy of the information on the Sites and the continued availability of our online store, the content is provided on an “as is” and “as available” basis.
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Color Accuracy: We make every effort to display product colors accurately. However, because the actual colors you see depend heavily on your monitor or screen settings, we cannot guarantee that your display will perfectly reflect the true color of the physical product.
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Technical Disclaimers: Delujo does not warrant that the Sites, our servers, or emails sent from our domain are entirely free of viruses or other harmful technical components. We reserve the right to modify, update, or withdraw access to the Sites at any time without separate announcement.
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Liability Limit: Except where strictly prohibited by applicable law, Delujo, its directors, employees, or affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages, losses, or lost profits arising out of your use of—or inability to use—the Sites or information obtained from them.
4. Third-Party Links & User-Submitted Material
Our Sites may contain links to third-party websites for your convenience. Delujo assumes no responsibility or liability for material owned, created, or published by these third parties. Linking to an external site does not imply that Delujo endorses it or its products.
When you submit material to Delujo (via email, customer review systems, contact forms, or our social media channels), you agree that:
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The material is your own or you have the unlimited right to share it.
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It is lawful and fit for publication.
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You grant Delujo a royalty-free, perpetual, and unrestricted right to use, display, reproduce, modify, and distribute the material or incorporate its concepts into our products or marketing materials without financial compensation to you.
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You will take reasonable precautions to ensure the material is free of viruses or destructive features before sending it.
5. Webstore Account Creation
By interacting with our Sites, you agree that a secure webstore account may be generated for you when you complete any of the following actions:
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Register an account on our platform.
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Place an order through the checkout.
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Join our brand loyalty programs.
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Subscribe to our marketing newsletter.
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Register a product under our Breakage Warranty program.
Your account profile will be securely tied to the verified email address used during that specific action. You can request access to or deletion of your account at any time by contacting customer support.
6. Indemnity
You agree to indemnify, defend, and hold harmless Delujo, its officers, directors, employees, agents, and affiliates from any third-party demands, losses, liability, claims, or expenses (including reasonable attorneys' fees) arising out of or in connection with your misuse of the Sites or violation of these Terms.
7. External Linking to Delujo
Linking to the Delujo website from an external platform is only permitted with our prior written consent. We reserve the right to revoke this consent at any time at our sole discretion if we deem a link to be harmful, misleading, or improperly placed.
8. Policy Updates
Delujo reserves the right to update, modify, or rewrite portions of these Terms at any time. Any changes become effective immediately upon being posted to the website and will govern all future use of the platform. We will update the "Effective Date" at the top of this page whenever modifications are made.
Trademark Disclaimer
Dyson is a registered trademark of Dyson Ltd. Delujo Home is an independent retailer and is not affiliated with or endorsed by Dyson Ltd.